Delivery Timeframe
All crochet kids orders will be processed within 1-3 business days after payment confirmation (excluding weekends and public holidays). Estimated delivery time varies by destination: domestic shipments typically take 3-7 business days, while international shipments take 7-21 business days. Please note that delivery may be delayed due to customs clearance, weather conditions, or other unforeseen circumstances, and the seller will not be held liable for such unavoidable delays.
Shipping Costs
Shipping costs are calculated based on the order’s total weight, volume, and destination. Domestic orders meeting the minimum purchase amount (as specified on the website) are eligible for free standard shipping. For international orders, customs duties, taxes, and other import-related fees are the responsibility of the buyer; the seller will not cover these additional charges, and buyers should consult their local customs office for relevant regulations before purchasing.
Shipping Carriers
The seller reserves the right to select a suitable shipping carrier (e.g., local postal services, express couriers like DHL, FedEx, or UPS) based on the order’s destination and shipping method chosen by the buyer. Once the order is shipped, a tracking number will be sent to the buyer’s registered email address, allowing them to monitor the shipment status via the carrier’s official website.
Order Tracking
Buyers can track their shipment using the provided tracking number 24-48 hours after receiving the shipping confirmation email (tracking information may take time to update in the carrier’s system). If tracking information is not available or shows no progress after 3 business days, please contact customer service for assistance.
Delivery Confirmation
The carrier will attempt to deliver the package to the shipping address provided by the buyer. If delivery fails due to an incorrect address, absent recipient, or refusal to accept the package, the buyer will be responsible for any additional re-shipping fees or return costs incurred. The seller is not liable for lost or misplaced packages caused by incorrect shipping information provided by the buyer.